This web site is intended to be a friendly, enjoyable and useful experience, but as with anything concerning any kind of transactions there are risks involved and we strongly advise you to understand all of these terms before joining. If you spot a listing that you feel is violating the general terms and conditions of this web-site as stated below please let us know by contacting us.

You agree that this web site, in its own discretion, may terminate any auction or use of the service immediately and without notice if 

(a) We believe that you are not abiding by the general rules of this website

(b) You have repeatedly broken a certain term 

(c) You have listed a suspicious item 

(d) We believe you to be a non paying bidder. 

In most cases when we suspect foul play we will suspend your account/listing whilst we investigate further. If our investigation is conclusive then your account with us will be terminated. 

You are solely responsible for the contents of your actions through this web site. You must ensure that your participation in the selling or buying of items does not violate any applicable laws or regulations. By this we mean that you must check that you entitled to sell or buy the relevant item and that you are not prohibited from doing so by any law or regulation. You must not transmit through the service any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law or regulation. 

Membership to this web site is only available to those you can form a legally binding contract. This website does not permit minors (under 16) to register. If any member fails to signup with their correct age the account will be terminated immediately. 

We will arrange delivery of products Australia wide. Shipping costs are influenced by the size and weight of the product and your location. For those products that can be shipped by post or courier, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. For farm machinery and large equipment we will contact you about shipping and delivery or pick up arrangements.

Orders are usually dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.   

       

Emmetts is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.   

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do 

Emmetts is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with relevant offers and information and to personalise your shopping experience with us; that's all. Emmetts uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Emmetts only last while you are browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. 

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. 

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order. 

When purchasing from Emmetts your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre online@emmetts.com.au   

These Terms of Service shall be governed by and constructed in accordance with the laws of the State of Victoria and any disputes will be decided only by the Courts of the State of Victoria.